Privacy policy

Your name, contact details, date of birth and identity documents; information about your matter, such as property, estate, family, financial or employment details; and for immigration matters, information such as passport, visa history, health, character and relationship details.

We must verify the identity of clients and others in property transactions, and may use an online identity verification service (eVOI). Under anti-money-laundering laws that apply from 1 July 2026, we may also need to identify who owns or controls a company or trust, and ask about the source of funds.

Mostly directly from you — in person, by phone, email or our online forms. Sometimes from others, such as government agencies, banks, real estate agents, other lawyers, search providers and identity verification services, usually with your consent.

To act for you, give advice, prepare documents and applications, verify identity, comply with our legal and professional obligations, manage our practice and bill you. We do not sell your information or use it for unrelated marketing.

Courts, tribunals and government agencies such as the Department of Home Affairs, Titles Queensland, the Queensland Revenue Office and the ATO; PEXA, banks and other parties to your transaction; barristers and experts we engage for you; and our service providers. We disclose information to AUSTRAC or other authorities only where the law requires it.

Some immigration matters involve people, documents or agencies overseas. Some of our software providers may store data outside Australia. We take reasonable steps to make sure your information is protected.

We store information in secure practice management and document systems with access controls, which may include cloud-based services. Files are kept for as long as the law and our professional obligations require — identity records under anti-money-laundering laws must generally be kept for at least seven years — and then destroyed securely.

Everything you tell us about your matter is confidential. Communications for the purpose of legal advice may also be protected by legal professional privilege.

Our website uses cookies and analytics to understand how it is used. This information does not identify you personally. Our online assessment form is hosted by a third-party provider on our behalf.

You can ask for access to the personal information we hold about you, or ask us to correct it. We may need to verify your identity first, and some information may be withheld where the law allows.